Is there anyway a TurboTax agent can get more information about why my tax refund has been stuck on processing since April. I have received no response from the irs

E-Filed on 4/15/24. IRS accepted on 4/18/24. Haven't received a letter from the IRS or any other notifications at all. Checking it weekly since May. Has been stuck on "processing". I call the number but never get a person. Lost a month with the shutdown. Just the automated system that says a refund date will be posted when it becomes available. About a month away from filing the 2025 taxes. Not sure I want 2 refunds stuck in the system. About ready to give up on ever receiving it.