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After you file
The problem is when you start it forces you into this new Expert Assist mode when you are self employed and select business taxes then it gives NO OPTION of going back to the free version. This has happened last year and I get all the way to the end and was charged more and customer service refused to let me go back to the other version and I was forced to pay more. Each year it's made more and more confusing and they change up version names. All to that end they provide ZERO live customer service and instead I need to come here to a community board where people answering have no authority to access my account and make changes.
yesterday