What product are you using, and how were you able to just now pay for efiling? And I'll assume you are referring to a 2024 return. Underneath your question it says "Online TurboTax." Online TurboTax cannot prepare or efile a 2024 return. And in Online TurboTax, there is no fee to efile, even when it becomes available in January 2026. Efiling is free with Online TurboTax.
So we don't know what all you did. You need to explain more about what you did, the tax year, and how you were able to do it. We can tell you how to phone TurboTax Support.
