As I stated in the post , when I call the loan dept, they state that it’s a TurboTax issue and they transfer me to TurboTax. TurboTax then passes me back to loan dept. I’ve called everyday that they aren’t able open , still no help. I’ve tried to have the issue escalated and I was told I would be contacted in 3-5 business days, it’s day 8 … still nothing.
