I now manage the finances for my father-in-law. He is almost 97 years old and has dementia. He signed up for a TurboTax subscription years ago before I was involved and it appears that he often created new accounts when he couldn't log in.
He is getting charged for TurboTax every year and I can't get rid of the annual fee. I contacted Intuit last year and, after doing all of the special questions and steps needed to verify identity, I got a list of accounts from them. I deleted the three accounts. There is still another out there but I can't find it.
How do you contact their billing department to give them the charge information? I don't want him to keep getting charged $84 for something he doesn't use.
