HIi there, @vearisthebest
A couple of questions:
-You noted you were on TurboTax Online, is that correct?
-Are you downloading a pdf file?
-Do you see any error codes or pop ups?
If you haven't tried it already, clear cache and cookies and restart your device. Let me know if you were able to get this resolved or if you're continuing to get stuck. You can Contact us for personalized assistance as well.
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