I appreciate the response. I tried it and it didn't work. It does download state and updates for the "dummy" return, but when I close the dummy return and click to open my tax file, I immediately get the same error 190. I just spent 87 minutes on the phone with Turbotax and they couldn't solve it. They kept trying to get me to log into my Intuit account even though I kept telling them my taxes were not done online and I used the desktop Premier CD version, which includes one free state. I only have one state in my taxes. When I had an issue with state years ago, the Intuit rep provided me with a link to re-download state and it worked. I told them tonight about what was done previously, but they kept trying to get me to log in online, saying that I can access last year's tax returns which I know I can't. They reside on my desktop PC. Any other ideas? I'm dreading having to call again. I don't have that much time to spare. And now...even the "Contact Us" won't let me through to get the ID number to call. I put in Error 190 in the subject and the box turns red and prompts me to put in key words for the issue.
