IP Pin problem. The IP pin number is something you choose yourself as a password for the IRS to give you phone information as to the status of your return. The IRS has a separate Pin they issue each year in January. You need to actually update this pin number with Turbo tax before you start the E-file process. Find the tab in under the Federal or Personal tab that says "Other Tax Situations". Scroll down to "Other Return Information" and select Identity Protection Pin and choose UPdate. You will answer that you received a pin. They will bring up your last year's pin so you will EDIT and put the new SIX-DIGIT IRS pin for this year there. The pin for your IRS 6 digit code is on your IRS online account under "PROFILE". Scroll down the left side for the Pin information. You have the option of applying for one (takes seconds not days) or seeing the number they issued you for that year. Copy that number. Do it for both parties if you are married filing jointly. Then submit your return and keep your existing personal 5 digit pin the way it was.
