Did you get this resolved?
I called TurboTax support twice and got two completely different answers. The first rep told me, “Sorry, you forgot to activate Audit Defense under the 2024 Advantage program, so you’ll need to pay again.” But the second rep said I already have Audit Defense included with my TurboTax 2024 Advantage.
Either way, the Advantage program doesn’t seem worth it if the benefits are so easy to lose—or so inconsistently explained.
