Feedback. I have been a Turbo Tax user for 20 plus years. Today on my computer as I was trying to call up my tax return from last year Turbo Tax wanted to update. Then I had to jump through hoops to get to MY tax file on MY computer. This is ridiculous. Not only that I had to do this but that to view MY return on MY computer but then the sign in process was three levels. 1. get a code, which never came on email until 5 minutes later. 2. Then enter my password again. 3. Then enter my password information again. Once I have paid for Turbo Tax of a year and created a file on MY computer that file is mine. I should not have to jump through hoops to view it.
