After you file

I'm wondering if anyone had any luck with Intuit on this.  Like others, I have realized TY2023 and TY2024 are only 1 year of coverage and would like to get either a refund from Intuit so I can purchase directly from TaxAudit, or some path to "upgrade" my 1yr coverage to full statute of limitations.  I submitted a refund request through the Customer Service form, which was summarily rejected.  I have not yet tried the "Office of the President" link.  I see a couple of comments indicating it is also futile.  Thanks in advance.