Bad experience

I have been using turbo tax for years and this time once I paid the fees I thought I'm done with filing my texas it didn't  go through I just filed it today while I though I have done it 2 month ago and the worst part that the system didn't send any notification to continue where is topped I had the impression that I have file my taxes already that's poor and not reliable once u got my money system stopped reminders this will be my last year using this service