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After you file
It sounds like you already got the answer to your question. Whoever "they" are that you called (the IRS?) told you it takes 9 weeks, and xmasbaby0 said the same thing. You said you verified on May 12, which is only 4 weeks ago. So it looks like you should expect to wait another 5 weeks. And I would take that to be an estimate, not a guarantee.
a week ago