The checks that TurboTax has been sending out are definitely real checks. Have you verified your address with the people that you have been speaking to? Make certain that they are mailing it to the correct place.
Also, make sure that you are getting a case number and writing it down. It may seem silly but if they don't have a case number from you they just start and close a new case every time you call and no one realizes that it has been going on so long.
I know you're frustrated but you need to call again today and make sure that they have your whole case history and then get that case number. And then make them tell you where the check is in the process and who to speak to if it doesn't arrive when they say it will. You have to stay with it.
Good luck!
Here's how to contact TurboTax.
@beckyslone2
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