Tax Returns Not Deposited, No Green Dot Bank Email

I used TurboTax this year to file my taxes, and opted to let them take out the Deluxe price from my return. They said I should receive an email from Green Dot Bank, and then the rest of the refund will be deposited into my bank via direct deposit. After filing and being accepted, the IRS claimed my refund was deposited April 23, 2025. TurboTax estimated I receive it on the 27th. However, I have neither an email from Green Dot Bank nor my refund. What are next steps I can take to elevate this issue and get it resolved?