@ gaga542 wrote:
Again - I never asked Intuit to have Santa Barbara use my refund to pay fees/ taxes.
why are they involved. ?????
can Intuit rep answer this question ??
If you used a TurboTax product other than Free Edition (or the military promo), it would have had product fees. If you did not use one of those free products, then how did you pay the fees? Did you pay those product fees upfront with a credit/debit card? Or did you choose the option to "pay out of Federal refund?"
I'm sorry, but no one in the forum has access to your TurboTax account, so nothing account-specific can be handled in the user community forum. A TurboTax employee tax expert might run across the thread, but they can't see your account either. If you have questions about your TurboTax account and fee payment method, then your best bet is to phone TurboTax Support using the info I provided above.
You asked: "can Intuit rep answer this question ??"
I'll see if I can attract a TurboTax employee tax expert to this thread.
@DawnC This user would like to hear from a TurboTax employee. Is there a comment you can make in this thread, if you're in the forum. Thanks!
