After you file

Thank you for your fast reply but there is still a significant issue that you did not address. The customer service number for Santa Barbara is only accepting information about a Walmart cashier check issue.

 

Secondly, I never asked that my refund pay for taxes due since I have no taxes due. Why are they involved at all?

 

This is a big issue and I am sure that I am not the only one impacted.  How do I speak to a person in either Intuit or Santa Barbara TPG. AI agents are great but this situation where you can't speak to a representative is ridiculous.