After you file

How do I get a refund??  I pd for efile.  Turbo soft ware is not allowing it to file . Every thing noted was fixed. actually  it was never wrong. I want a refund on this 2024 turbotx premier I both. It has too many flaw in it.  No good.  Next year I will NOT use turbo tax. Whoever wrote this package must have been on drugs. Aweful.