Once you have submitted your tax return to the IRS, there is no way to make changes to the bank account routing or account numbers (it is a law).
If you paid your TurboTax fees
using your credit or debit card and your refund was rejected by your bank,
it will take longer for you to receive your refund as it will be returned to
the IRS and issued via paper check. Per the IRS: Refunds that are not
direct deposited because of institutional refusal, erroneous account or routing
transit numbers, closed accounts, bank mergers or any other reason are issued
as paper checks, resulting in refund delays of up to ten weeks.
You can follow these steps to
contact the IRS about your return: Call the IRS at this
number: 800-829-0582 (IRS phone support) Press 1 for English, then enter
extension 652. Please be aware that there are reported 40 minute average hold
times.
Please see the following IRS link for
more information: https://www.irs.gov/uac/Refund-Returns
If you chose to pay your TurboTax fees
taken out of your refund, the
funds will be returned to SBBT and they will take out another fee and mail the
check. Check the status of your return on https://taxpayer.sbtpg.com/ - if it was rejected - you will be able to provide
SBBT your information and they will mail the check to the address listed on
your tax return. If
you want to contact NetSpend Visa, you can call the
toll-free NetSpend Customer Service Line
at 1-855-646-8848.
