Thank you for your response but the supplied instructions do not help. I'm using the TurboTax Premier Application on a Mac computer. The 7 steps provided for resolving a blank screen are for the Windows operating system not a Mac. Additionally the instructions provided about clearing cache and cookies is not applicable as I'm NOT using a web browser to amend my taxes I am using the TurboTax Premier Desktop Application to do the amendment.
I am able to Edit "Existing" Income Entries I just can't Add any additional Income entries.
Please Note: If I create a completely new Tax return I am able to get to ALL of the Income screens and forms, 1099-INT, 1099-DIV, 1099-B needed to file the return. So it's not a screen resolution issue nor moving arrows on screen, which there are none. This problem appears to only be related to when Amending a previously submitted and accepted tax return.
I will call Customer service once again as I've also previously called TurboTax Customer support and identified this Issue to no avail.
