After you file
If TurboTax calculated an underpayment penalty, visit or revisit the Underpayment Penalty section under Other Tax Situations, Additional Tax Payments and answer the questions to determine whether you meet an exception to the penalty, or to ask for a waiver of the penalty.
When you get to the screen "Possible Penalty Exceptions", you could select "Answer yes to all questions" so that TurboTax will proceed as if you have an exception and won't calculate the penalty.
The IRS may still propose to assess the penalty, in which case you will have the opportunity to respond to them directly.
The IRS levies underpayment penalties if you don't withhold or pay enough tax on income received during each quarter. Even if you paid your tax bill in full by the April deadline or are getting a refund, you may still get an underpayment penalty.
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.
Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.
If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:
