...thanks. but unfortunately, I cant stop the "payment" as its not a payment from my bank, rather an ACH withdrawal from checking, which has already processed despite showing "pending". which I understand means its just a ledger reconciliation across the banks. so...I had to transfer money from another account which should resolve the negative balance tonight.
So i'm accepting that I have made two payments to the IRS and I now need to get hold of the IRS and get one of them refunded.
Biggest challenge is as you noted - I can't speak to anyone at the IRS. I'm stuck in the automated phone tree which doesn't know the answer to this unique predicament. And when I request to speak to a live agent, I am repeatedly told to call back during normal business hours...despite calling at 9:30am...
thx
