Subject: Request for Refund of software processing fee – Incorrect Filing as Resident (I'm a Nonresident)
Dear TurboTax Support,
I'm writing to kindly request a refund for my recent TurboTax filing.
I mistakenly used TurboTax to file my 2024 tax return as a resident, but I'm a nonresident alien(F1) and should not have used your service. I've since corrected my mistake by filing an amended return using Sprintax. I would really appreciate a refund for the fees I paid. My TurboTax order number is: #TTWC25W440492789
Thank you for your understanding and support.
Sincerely,
Kisang Kim
