@ tbrice117 wrote:
I mean the the wheres my refund tool is saying it hasnt been accepted but yeah turbotax says it was. No i wasnt sure where to start so thank you for your reply but i have tried calling them today and following your instructions but i always get looped back around to an automated line and cant get seem to ghet a real person on the phone.
The TurboTax program's use of the term "accepted" means that the IRS received it and agreed to start processing it.
Sometimes instead of the format above, it will connect to a voice-interactive mode. In that case, I just answer with "representative" to every question, hoping it will get tired and connect with one. Sometimes you just have to play with their system a bit.
If you continue to not be able to reach someone at the IRS, you can try phoning the IRS Taxpayer Advocate Service, to see if they will help you. They may not if there is no hardship, but in that case, ask them to transfer you to an IRS agent. I have seen that work for a couple users as a backdoor way to reach someone at the IRS.
There's a national number, but each state also has at least one Taxpayer Advocate office in it. You should be able to choose your state to get the number for your area.
IRS Taxpayer Advocate Service
https://www.taxpayeradvocate.irs.gov/
