After you file

Giving an update. (20th Feb IRS sent the REFUND, today is 26th Mar - more than 1 month I can't understand where is my refund)
Thanks for your advice, the phone number is more valuable than a common one. 
TurboTax said about 1 week ago that they created the request to Cross River bank (but I don't really trust them, they sound absolutely incompetent - inability to check the status of the transaction in the partner's bank sounds ridiculous). Anyway, 1 week has passed, and no updates from TurboTax or Cross River.
I still can't reach Cross River bank by phone - infinite voice menu or voice mail.
Sent 3 days ago 2 mails by Post to Cross River and TurboTax with requirements to provide official information about my refund - still nothing...