Issued new SSN in the calendar year 2025. Had ITIN in the whole tax year 2024. Return rejected when filed 2024 return with the new SSN

My spouse had an ITIN in whole of 2024. An SSN was issued for them in 2025 after mid-February. There is no tax document for them other than the Roth IRA contribution. That document was also generated using their ITIN.

We are e-filing our taxes through TurboTax. We were advised by an answer on TurboTax community that no matter even the SSN was issued in 2025 and no matter if no tax documents have SSN and no matter even if the SSN was issued after mid-February 2025 file your 2024 return with the SSN instead of the ITIN. However, my Federal return was rejected on e-filling. When it was rejected while fixing the error the TurboTax tool asked us to enter my spouses AGI for 2023. We have entered correct AGI for 2023. So, we suspect it is because of the ITIN vs SSN issue.

What are the options that we have now?:
1. Can we file our 2024 return with their ITIN instead? Are we doing anything illegal by doing so?
2. Can I pay the taxes I owe online and get an extension and wait for some more time to let the IRS system get consistent with their new SSN?
3. I know paper filling is an option. What can we do to avoid that?

4. If IRS is asking specifically for my spouse's AGI when we are trying to fix the error of reason for rejecting is it because they don't see any record for their SSN and so we should enter zero for that?

 

BTW, is there a limit on how many times we can attempt to e-file through TurboTax before getting blocked for e-filing?

Please feel free to ask for clarifications.