I attempted the resolution ( fixit tool TTClean States.exe.zip) and followed the steps. This did not resolve the issue for me. I am using TurboTax Home and Business 2018 (desktop). After running the tool and checking for updates, TurboTax did not indicate that any updates were found or applied. It displayed a message that the software was up-to-date. Any idea as to why the fix did not resolve the issue?
