You should try deleting the document and uploading it again. If this doesn't fix your problem, clear your cache. This is to remove these temporary files. A full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version:
- Clearing your Cache and Cookies
- Using a different browser
- Opening an Incognito Window
Please reach out again if your problem persists.
@aaspillaga
