After you file

Hey I have a similar issue. Paper checked was mailed 2/25 but not received but check was voided. Can you look into resolving my issue for me? I was also given a 72 hour window for a callback to have my check or a direct deposit to be reissued. I never got the first Intuit check in the mail but it was scanned into USPS informed delivery on 3/1. I was told by TT that my check was voided so even if i would've received it I wouldn’t have been able to cash it. Please help I get a different answer every time I call in.