After you file

Thank you @maukro, your method 2 worked for me.

 

I had the same problem as everyone else in the thread - clicked either "print required forms" or "print returns" button on "save for your records" screen, got the dialog box with the back-and-forth blue progress bar, and the spinning beach ball, then after a few seconds the "pop" sound and dialog disappears.  Every time.

 

MacBook Pro 13" 2017, MacOS Ventura 13.6.6.  TurboTax 2024 Desktop Premier, up to date.

 

I tried all the dumb suggestions in the community like cold-booting the machine etc.  Plenty of available disk, and memory while TT is running.  It's very obviously a software bug in TT24 on the MacOS platform.

 

I've been using TT Desktop for years on this same computer and have never had this problem.

 

Oh and TurboTax support?  Forgetaboutit.  I called the 800 number and got a live human.  I told her print forms wasn't working on Mac.  She didn't ask for more information.  I asked if there is an email address or website through which I could open a support ticket.  The answer was no.  She said she'd create a ticket for me, and transfer me to someone who might know an email address.  Then she went silent but kept the line open.  After a few minutes I finally hung up.  Right after that I got an email saying my TurboTax case was closed.  AWESOME support experience!  👍

 

Thanks for posting the workaround solution.

 

Cheers,

RPSCO