Just a follow up, I did login to Indiana INTIME portal, and asked via Secure Message on 2/20/25 about my situation (see above 1st Post). Indiana replies back "...Please allow 7-14 business days for the payment to be withdrew and applied to your account balance".
I am unsure if they meant 7-14 business days from when I file, or from when I received their message (message received 2/21/25). Because I filed Indiana tax return pretty early, I have time to wait, so I am going by the estimate of 2/21/25 + 14 business days which is around 3/13/25, and plan to reach out to INTIME via secure message again on 3/14/25 if the Direct Debit money is still not withdrawn. As far as I understand, Turbotax send your Direct Debit information to Indiana, but I guess it is up to Indiana (either automatically or manually) to input the Direct Debit information and utilize it, I think my issue is Indiana is just sitting on the information and not using it, even though I give it permission to Direct Debit Withdraw on 2/5/25 for 2/5/25 withdrawal date.
I am not sure why I need to chase people down to take my money, but I suspect this will not be resolved by 3/14/25. If I have to do this over again, I would still file taxes using Turbotax, but would not use the Direct Debit payment option offered on Turbotax, and would instead login directly to INTIME and pay it that way.
If and when my situation is resolved, I will try to put in another update.
