thezaptap
New Member

Charged $300 total for tax refund when it should be free to my knowledge.

I want my money back, at the end of me filing my taxes it charged me $64 for state, $200 for turbo tax and an extra $40 to pull that money out of my total tax refund.  I want a refund all I filed for was a Single Income W2.  Why would they charge me that much money when it is supposedly free?  Anytime I call their customer service line it is a automated robot that just feeds me back to this page.  PLEASE HELP.