last year it took several months and several phone calls for me to get my refund after e filing. The IRS told me my return (along with many others) got "stuck" at one level while processing. It should have been all automated but needed manual interventions to "release" the file. It was extremely frustrating not even knowing for sure why it was held up.
My final phone call fortunately to the exact right person got the return moving. Something tells me that "exact right person" is probably not there now.
