To address this issue, I recommend the following steps:
- Contact TurboTax Support: Reach out to TurboTax's customer service here directly. Explain the situation and ask for clarification about the $21 fee. They should be able to provide details about the third-party involvement and whether a refund is possible.
- Review Your Agreement: Check the terms and conditions or any agreements you signed during the filing process. Sometimes, these fees are mentioned in the fine print.
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