My sister works as a supervisor for TurboTax and said she has been getting these calls all day long and the number of people who are crying because they need the money is overwhelming. She said that the checks come from Cross River Bank, so obviously have nothing to do with TurboTax, but instead have to do with the bank itself. The only resolves that they were given were to either try cashing the check again in a few days- this makes sense to me because if it's the 5 day early checks having issues.. maybe they can't be cashed earlier than what the IRS would have typically paid out? You could also try depositing it in your bank account and if the bank doesn't believe that it's real, then to call CRB to verify the check (although she said they aren't allowed to tell the customer to contact the bank. No idea why). She said in regards to that, TurboTax can just tell your bank yes it is a legit check but that's about it. The other actual option that they were given is to fill out a form where they void the check and send the funds back to the IRS, the IRS will review the account and re-issue a new check. This process can take up to 10 weeks.
Otherwise, if you leave near NJ or NY, you could just walk into a branch and cash the check.
