After you file

I had to amend 2 years. 21 and 22.  I mailed them October 18th certified mail they were received 10/23.  I got my 21 refund 12/30.  It's March and I'm STILL waiting on 22.  The report says both 21 and 22 were received on the SAME date and sent for processing on the SAME date, yet I got 21 end of Dec ... nothing has been updated on 22 to this date.  I asked my CPA if I should just resend it she said no, you don't resend amended returns you have to call them.  That is a joke!  I literally went in circles for THREE hours 2 weeks ago just trying to contact a human. It kept telling my information was incorrect and it wouldn't patch me through to a human no matter how many times I kept requesting it. I had to GOOGLE how to get a hold of a human on the phone with the IRS who was clearly working from home because I could hear kids laughing and playing in the background.  I finally got through only to be told I have to go by the date on the report it showed it was recieved and processed so I had 4 more weeks to go.  This is week 15.  Next week is 16 then I get the to start the fun all over again of trying to get in contact with an actual human with the IRS to figure out what to do now.   I have dire repairs I need done on my truck and I can't do it until this refund comes through!