You're posting on an old thread, but if you requested TurboTax fees to be deducted from your refund, this is processed by Santa Barbara Tax Products Group (SBTPG).
Once the IRS site Where's My Refund? shows funds have been sent, you could check with SBTPG for timeframe, if the balance of your refund for bank direct deposit was rejected.
@rebeccak4491
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