If you're using TurboTax Online, close the program, clear your Cache and Cookies, then re-open your return.
In the left-side menu, click on Tax Tools > Tools > Print Center. A separate window should open and load a PDF (sometimes takes a bit), which you can save to your computer, then print directly from that file.
Or, in the FILE section, while proceeding to Efile, you'll get a link to View/Print/Save your returns. The same thing should happen, a window opens and loads the PDF file.
You may want to make sure you have Adobe Reader installed on your computer.
If you've already Efiled, here's How to Access your Return After Efling in TurboTax Online.
If you can explain what steps you've taken, and what happens, we'll try to help.
You can also Contact TurboTax Support for more help.
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