Having a similar issue. I was supposed to receive a small federal refund of $180. I agreed to TurboTax taking out $45 for my Federal, but what I didn't agree to and was never stated. Is that sbtpg would charge an extra $132 processing fee!? Who would agree to that? That's ridiculous. This company sbtpg was never mentioned when I was filling out the paperwork. Definitely joining a class action lawsuit about this. I will never use TurboTax again.
