Cookn66
New Member

Refund

I've been using TurboTax for about 6 years now and NEVER had an issue with my refund until today. Now when asked did I want to pay for my fees with my refund I agreed. Now my refund wasn't that much to begin with this year for some reason $490 subtract the fees $402 so I'm expecting that amount. Today 2/26/2025. $249 was deposited. 

I'm trying to see why but can't get an answer from TurboTax customer service, or the IRS or the Treasury dept. I was giving bogus numbers to call. From this day forward I will NEVER use TurboTax again or deal with that bogus 3rd party company TPG you all are crooks and working together.