Where is my refund

So i received an email from turbo tax stating  that my refund was on the way . When i check credit karma there is NO pending deposit and i Paid for the Early Refund 5 days earlier i just want to know what’s going on 

 

I’ve been using turbo tax for 7 years and never had an issue . This is making me regret my decision of filing with them this year . I feel i’ve been lied too