After you file

Okay so let me get this correct I opted for the five days earlier but it says unfortunately couldn't do it got refunded my money when I spoke with TT they said fees were paid already so where and who do I need to contact thank you so much TT and chime are just saying wait I have been since it was approved 2/16 and 846 code 2/15 so I'm just trying to get to where at least my refund is at thanks again for your help