I don't understand why turbotax advertises us to use credit Carma for refund advance. I definitely should have qualified but it turned me down and on top of that it still forces me to use credit Carma as my bank. And the 5 days early isn't true

Turbotax needs to switch up who they deal with because it's been false advertising and I still need to pay for max which is wrong. Is there any possible way I can change it to where I don't have max because I didn't get much help at all this year