No, they randomly audit returns and ask for supporting information. I went through this as well. Just send them all your tuition expenses, room and board, whatever the Q went towards. Write a simple letter. The IRS has a document upload available as well. You can contact the department that sent the letter if they didn't include the portal information.
For example:
Q income of $xxx
Room and board $yyy
Tuition $zzz
and so on
Leaves no taxable amount according to IRS Pub 970.
Enclosed are the expenses to back up the distribution.
I do qualify for the AOTC because:
list Qualified Education Expenses - Internal Revenue Service
Enclosed are the expenses to back up the credit.
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