After you file

Mine says turbo tax got paid already. Payment complete. On my 2024 taxes.... How is that when I still haven't recieved my refund. And yeah last year I went somewhere else. I should have again this year. I needed the refund advance loan and the said credit karma would delete my old account to start a new one to get the loan. Well it never happened they wouldn't accept my state issued photo id my commission card birth certificate nothing as proof of identity. I even had identigo send them photos and fingerprints still not allowed in nor will they delete. I've never even been on my credit karma account but been locked out over 15 years. So therefore after filing found out can't get the loan and can't go to where I went last year cause already filed. TurboTax and intuit are not new at scamming customers into coming back. Hell I was in the lawsuit for overcharging taxpayers but never recieved a dime. I'll NEVER USE TURBOTAX OR ANY INTUIT PLATFORM AS LONG AS I LIVE. I WASTED TIME AND COST US A HOME AND SOME MORE STUFF.