After you file

My refund was accepted on the 27th/28. Today makes 21 days. Then sent me email my refund was on the way. Then sent another you made an mistake. Everyone got dates but me..Then i was supposed to gotten the 5 days early but its has been 21. What's exactly going on. Wmr i only have one bar but turbo told me its has been received .I need answers and refunded nothing early. This the first time i have experienced this