After you file

I have this same issue trying to print a hard copy of my daughter's tax return we e-filed on TT Free online. No cover sheet, only actual tax forms. I have tried every trick mentioned on these discussion boards. Cleared cache & data, clicked on "add another state" to access print center and select all forms including TT forms, selecting file, then print return. Nothing works. I can't even see that cover sheet anymore, much less print it. Help!