I have tried this thrice with the same results. The blue line moves across my screen indicating successful progress. Once it is 100% "complete," the screen states that, for both personal information and financial information, the transfer has been successfully completed. Unfortunately, once I start on the 2024 tax return, I am told to enter my first name because it never made it into the new return. I have checked, and NONE of the personal information has been used to populate the 2024 tax return. So, I expect the same issues with the financial information which is more challenging to address. Any explanation why the software would think it has successfully completed a task when it hasn't? Any workarounds or suggestions? This is such a time-waster!!!
