After I completed and E-filed both Federal & South Carolina tax returns on February 5, and they were accepted by each a few hours later, I am unable to Save/Print the South Carolina Tax Return. Only the 2024 Federal Tax Return can be printed/saved.
At the Print/Save Page it says, "Your South Carolina return(s) is currently unavailable to view, print, or download because some forms haven't been finalized yet."
When you click on the link = "Notify me when my forms are ready" you get "Sign Up For Email Notification." After you enter your email & confirm email, the following Error Message appears:
"Unable to load messageid No forms or products have been specified. Please close the window and try again. for en_US." I have tried multiple times over the last week, cleared cache blah blah blah - no fix.
Please Note: Both Federal & South Carolina Tax returns were e-filed, accepted, and Tax Payment from my bank was processed by South Carolina & Federal Credit Union. So, it appears the SC State Return was good enough with all necessary forms when e-filed.
I can't delete SC form as I encountered the problem when I went to save/print my returns AFTER I e-filed and both returns were accepted. No clearing cache or other basic remedial recommendations have worked.
I need to have Turbo Tax fix this problem with a software update specifically for the South Carolina Tax Return so that I can print/save my SC return which will also be needed next year when I file for 2024.
I tried to be as specific and concise as possible. Please have someone address this issue. Thank you.
I purchased TT from Costco and downloaded the program. It's updated every time I open it.
