Thank you for your suggestions for my print problem. Here are my responses.
I get the spinning ball and the blue print line scrolling back and forth and then I hear a "pop" and it stops. It does not send the document to the printer and nothing shows in the print queue. The printer is working and I can print other documents from this Mac.
I have exited Turbo Tax and restarted the Mac several times.
I am using MacOS Ventura 13.7.3. The Mac is up to date.
Turbo Tax is up to date; I've checked for updates several times.
I have tried to print the active form, as well as the full tax returns with supporting documents for my records. It will not print.
I have saved the tax returns as a pdf and that will print from the Mac, but there are other forms not included in the pdf that I want to print and cannot.
I have used Turbo Tax on this Mac for years and am quite familiar with it. I've never had trouble printing.
I did see an online conversation and others apparently have reported this same problem (blue line, spinning ball, then "pop") to you beginning 1/30/25.
